FAQ

These masks are not medical masks and are not FDA approved. We make no medical claims with regard to their use and are not be liable for any losses or damages in connection with the use of products. For more information from the CDC relating to the use of cloth masks, please visit here

 

Returns and Refunds

NO Refunds or Exchanges due to the personal nature of these items, they are non returnable. Please contact us if you have any questions or concerns about your item

Production Time

Your mask will be lovingly hand created when your ordered is placed.  Currently it will be in production for up to a week and then sent to you.  Please order early allowing plenty of time for your one of a kind heirloom quality mask to be created, especially for you.

Delivery Time

Please plan ahead and please allow extra time for your items to be delivered. Due to the current situation with COVID-19, packages have been delayed domestically and internationally until further notice. USPS currently has limited staff with limited transportation. USPS however guarantees timely deliveries with Express Shipping only so this is something to consider prior to your purchase. We are doing everything on our end to ensure all your packages go out in a timely manner.

Shipping

Shipping is included to addresses in the United States.  If you would like to purchase outside of the United States, please request a quote for shipping, PRIOR to purchasing

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